safe, secure, easy bicycle parking

safe, secure, easy bicycle parking

Read one user's experience.

Left Coast Mama blogged about the Bicycle Valet during the Olympics.

How to Have a GREAT Bicycle Valet Experience

 

A few tips will make your Olympic bicycle valet experience pleasant and easy:

We process bike for parking as quickly as possible, but as with everything Olympic allow yourself enough time, and be patient.

You may leave your helmet, panniers and any other gear with your bike, providing you firmly attach them to the bike.

Have your bike ready to go by the time you get to the front of the line—gear attached, anything you are taking with you, in hand. If you're not ready to give us your bike when you reach the front of the line, we'll ask you to step aside and won't tag your bike until you're ready to hand it over. This allows us to park bikes in order, so we can retrieve them easily.

Don't lose your claim ticket!

Only Bicycle Valet and City staff are allowed in the bike parking compound. If you forget something on your bike and need to get, as staff person will have to bring your bike out.

We CAN park tandem bikes, bikes with trailers, etc. We LOVE families! Usually we'll have to park them out of sequence, so if your rig is one of those special ones, please remember to let us know when you are picking it up, so we can find it faster.

Yes, we CAN park electric assist bikes. That means it's a real bicycle, ridden as a bicycle with electric assist, not a scooter type, even if it has the pedals on it. We're sorry for the inconvenience but it's a question of size, weight, maneuverability, and so on. 

Be sure to fill out your claim stub to keep get on our newsletters. And don't forget to check out info on BEST and what we do.

When picking up your bike, please be patient and do not try to enter the compound.

Ride safely! Make sure you have lights and reflectors for night riding.

Thanks for biking!

 

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Bicycle Valet will be at the Port Coquitlam Coast Meridian Overpass Grand Opening Saturday March 6.

Bicycle Valet will be on the south side near Kingsway and Broadway. The north end will have additional bike racks for self-lock up.

Avoid the congestion. Leave the car at home. Ride! Have fun!

BEST will also have a booth on the bridge showcasing our programs.
Home FAQs for Cyclists
FAQs

BEST provides free, friendly, and convenient Bicycle Valet services. 

 

It's like a coat check for bikes — completely hassle-free and secure!

In 2008, the Bicycle Valet parked over 1,200 bikes and was featured at 32 event days.  From neighbourhood celebrations to large outdoor concerts, this service has become well-known to riders and event goers across the Lower Mainland.

The Bicycle Valet is proud to partner with BCAA and its Bike Assist Program for the 2009 season. Look for the Bicycle Valet tent and banner at upcoming events!

 

How does it work?

You sign a claim check and give us the bike. We give you the stub. After the event, you bring back the stub and we return your bike.  Our service is free!

Do I need a lock?

No. The site is secure and attended at all times, but if you wish, you may lock one of the tires to the frame.

Is it safe?

Yes. We've been operating bike parking for three years and have never lost a bike.  However it’s up to you to keep your ticket safe because we'll give the bike back to whoever has it.

Can I leave my stuff with my bike?

Yes. Because we can't inventory your accessories, we can't be responsible for them, but anything securely attached to your bike will be safe.

How much does it cost?

It’s free to use but don’t forget to let event organizers know how important the service is to you!  

What if I can't get back in time to pick up my bike?

When you sign your claim check, you’re agreeing to our service terms.  If you’re not back to pick up your bike 30 minutes after the event has ended, we’ll bring your bike back our office where you’ll have to come pick it up and pay the costs for its transport and storage.

Will there be delays checking in and out?

Depending on whether the event has an official start or end time, there may be a short line when you show up.  Our valets are conscious of wait times and work hard to get your bike parked or returned to you as quickly as possible!  

How about my trailer, skates or jogging stroller?

Yes. We'll park anything electric assisted or human powered.  If it has a gas engine, you’ll have to park it with the cars.
 
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