The Bicycle Valet Marketing Assistant

16-week full-time contract position (30 hours per week) from May 15, 2018 through September 3, 2018.

Rate of pay: $16/hour

About us: BEST, or Better Environmentally Sound Transportation, is a non-profit organization that has been promoting sustainable transportation since 1991.

Our vision: Through sustainable transportation, we build vibrant, inclusive communities.
Our mission: To activate better transportation options through initiatives, collaboration and leadership.

About the Program: The Bicycle Valet is a program of BEST, providing professional, secure, coat-check style bicycle parking in and around Metro Vancouver since 2006. We’ve just wrapped up our busiest season to date, parking a record-breaking 29,000+ bicycles over the course of 316 event days in 2017. As the The Bicycle Valet Marketing Assistant, you will be aiding the Program Coordinator in maintaining the day-to-day marketing and social media needs of The Bicycle Valet program, and by operating the Valet at special events across Metro Vancouver.

Tasks and Responsibilities:

  • Educate public on sustainable transportation and and environmental impacts

  • Coordinate and create marketing and social media content to promote bicycling and The Bicycle Valet service, and educate public about benefits of cycling and multi-modal transportation

  • Coordinate and create a video promoting The Bicycle Valet service

  • Create, post, and update resources on The Bicycle Valet website

  • Create original content for The Bicycle Valet’s section of the BEST monthly newsletter

  • Coordinate the monthly Bicycle Valet prize draw by managing and recording all entries, selecting and notifying winners, and preparing and mailing out prizes

  • Operate The Bicycle Valet at special events across Metro Vancouver by: picking up The Bicycle Valet van at the designated pick-up point, driving to and from the venue, leading set-up and take-down, parking bicycles, and providing exceptional customer service to patrons

  • Act as the supervisor/in-charge staff member at the Valet in the absence of The Bicycle Valet Coordinator

  • Train and supervise casual staff and volunteers on Valet operations, Project 529 registration and information surrounding bike theft education and resources in Vancouver

  • Under direction of The Bicycle Valet Coordinator, communicate and work with The Bicycle Valet partners and event organizers in executing Valet operations

  • Maintain inventory and ensure supplies are kept stocked and updated on a regular basis, shopping for basic operational equipment and supplies when necessary

  • Collect data for evaluation purposes, including number of bikes parked each day

  • Assist The Bicycle Valet Coordinator with logistical planning for days with multiple events

  • Ensure safety of staff, volunteers, and bikes during operational hours

  • Ensure professional look and branding of The Bicycle Valet at all times

  • Provide suggestions for improvement of service to The Bicycle Valet Coordinator and project partners

Skills and Experience:

  • Familiar with and interested in sustainable transportation

  • Experience using multiple social media platforms (Twitter, Instagram, and Facebook)

  • Basic knowledge of Microsoft Office and Google Drive office suites

  • Experience with graphic design

  • Experience with video recording and editing

  • Experience in leadership roles managing personal duties and those of others

  • Strong customer service, problem-solving, multitasking, organizational, and communication skills

  • Conscientiousness and attention to detail

  • Able to work effectively independently and as a part of a team

  • Able to adapt quickly to new information and changes

Requirements:

  • Valid BC Class 5 or 7 Drivers Licence and comfortable driving large vehicles

  • Able to work weekends and have a flexible schedule

  • Physically capable of working long days and lifting heavy items

  • Must be currently enrolled in a Canadian post-secondary institution studying in the areas of Science, Technology, Engineering or Math (STEM), Business, or in a program with an environmental focus

  • Must be a Canadian citizen, Permanent Resident, or designated Refugee status

To apply, send your résumé to BicycleValet[at]best.bc.ca along with an introduction telling us who you are and why you’d like to work with us!

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